Terms and Conditions

Who we are and what these terms cover

These terms govern the relationship between Hamla Teknoloji Anonim Şirketi ("Hamla", "we") and you when you use the hamlateknoloji.com website and Hamla apps (Oarca, Oarca Club, Lift by Oarca, Fireball, Meshin, Take One, Rolebook, Seçim Gecesi, Sınavdaş, Piri, Koçum, Otlak, Project Pan). Our address: Reşitpaşa Mahallesi, Katar Caddesi, İTÜ Arı 1 Teknokent Binası, No: 2/5 İç Kapı No: 33, Sarıyer, İstanbul, Türkiye. Email: info@hamlateknoloji.com.

Where an app has its own additional terms, they add to these; if they conflict, the app specific terms apply. By starting to use a service you accept these terms.

Services for organisations

In Oarca Club, Meshin, Otlak and the custom systems we build for organisations, the relationship between Hamla and our client (a club, business or organisation) is governed by our contract with it. If you use these systems as a member or employee of our client, the client's own rules and privacy notice also apply, and any part of these terms that conflicts with that contract does not override it.

Your account and age

• You must be at least 13 to create an account. If you are under 18, use our services with the knowledge and consent of a parent or guardian.
• You are responsible for keeping the information you give us accurate and up to date.
• You are responsible for the security of your account and sign in details; tell us at once if you think your account has been used without your permission.
• An account is for one person; you may not transfer or sell it.

Permission to use and what is not allowed

We give you a limited, non transferable and revocable permission to use our services for personal purposes and in line with these terms. You must not:

• Use the services for unlawful purposes or to infringe anyone's rights.
• Impersonate others, open fake accounts or give misleading information.
• Harass, threaten or send hate speech or unsolicited messages to other users.
• Try to bypass security, access source code, reverse engineer or overload our systems.
• Collect data with automated tools or copy the services for commercial use without permission.
• Share content that is obscene or could harm children.

Your content

You own the videos, photos, messages, stories, notes and other content you upload. So that we can provide the services, you give us a free, worldwide permission, for as long as you use the services, to host, process, display and share that content with the people you choose.

You are responsible for making sure your content is lawful and that you hold the rights needed to share it. We may remove content that breaks these terms or the law and, where needed, suspend the account. You can delete your content at any time.

AI features

Some features in apps such as Rolebook, Take One and Koçum use artificial intelligence. AI output can be wrong, incomplete or unexpected and is not professional advice. Use it with your own judgement and avoid entering unnecessary personal or sensitive information.

Sport and health

Oarca, Oarca Club, Lift by Oarca and Fireball help you record and follow your training; they do not provide medical advice, diagnosis or treatment. Heart rate and performance data are for information only. Where appropriate, consult a health professional before starting a training programme. Following safety rules for water sports is the responsibility of you and your club; the SOS and live tracking features in the app do not replace official emergency services.

Education

Sınavdaş, Koçum and Piri are designed to support learning and exam preparation; they do not guarantee any exam result or success. Coaches on Koçum are independent people; Hamla is not a party to the relationship between coach and student and is not responsible for the content of the coaching. Piri needs no account and offers simulations for education only.

Casting

Take One is a platform that brings actors, casting teams and managers together. Hamla does not guarantee any role, audition or contract and is not a party to agreements made between users. Assess the other party and the terms yourself before joining a project or role. Face verification is optional and done only with your explicit consent.

Games

Seçim Gecesi is a strategy game played with fictional parties; it does not represent real people, parties or election results. In game currency and rewards have no monetary value, cannot be transferred and cannot be exchanged for money.

Prices, subscriptions and purchases

• Paid features and subscriptions are bought through the App Store or Google Play; payment and billing follow that store's terms. Hamla never sees your card details.
• Subscriptions renew automatically unless you cancel them in your store settings before the period ends.
• Refund requests are handled under the store's refund policy and applicable law. The statutory exceptions to the right of withdrawal for digital content supplied immediately apply.
• We may change prices and paid features with prior notice; a change does not affect a subscription period that has already started.

Intellectual property

The apps, website, software, designs, logos, text and all other elements belong to Hamla or its licensors and are protected by intellectual property law. No rights pass to you beyond the permission to use granted in these terms.

Third party services and devices

Our services can work with services and devices from third parties such as Apple, Google, Meta (WhatsApp), Concept2, Engo and ActiveLook. These are governed by their own terms, and Hamla is not responsible for how they work or for their outages.

Privacy

How we process your personal data is described in our Privacy Policy and KVKK disclosure. The retention and deletion terms here apply together with those documents.

Closing your account

• You can close your account at any time with the delete account option in our apps. Your account data is deleted or anonymised within 30 days and removed from backups within 90 days. Records we must keep by law are outside this period.
• If you seriously or repeatedly break these terms, we may suspend or close your account, giving notice first where possible.
• We may improve, change or discontinue services. If we discontinue a paid service, we announce it a reasonable time in advance.

Limits on liability

We work to provide the services carefully and without interruption, but we cannot guarantee they will always be free of errors or interruptions. To the extent the law allows, Hamla is not liable for indirect loss, loss of profit, loss of data or the acts of third parties. Wilful misconduct, gross negligence and consumers' statutory rights are outside this limitation.

You must cover losses arising from third party claims against Hamla caused by your breach of these terms.

Events outside our control

We are not liable for failing to meet our obligations because of events outside our control, such as natural disasters, epidemics, war, cyber attacks, infrastructure or power outages and changes in the law.

Changes

We may update these terms as our products and the law change. The current version is always on this page, and we announce important changes in the app or by email. Continuing to use the services after a change means you accept the updated terms.

Governing law and jurisdiction

These terms are governed by the laws of the Republic of Türkiye. Istanbul (Çağlayan) Courts and Enforcement Offices have jurisdiction over disputes. Consumers may apply to the Consumer Arbitration Committees and Consumer Courts where they live, within the monetary limits set by Law No. 6502 on Consumer Protection. Consumers in other countries keep the mandatory rights their local law gives them.

Contact

Write to info@hamlateknoloji.com or to Reşitpaşa Mahallesi, Katar Caddesi, İTÜ Arı 1 Teknokent Binası, No: 2/5 İç Kapı No: 33, Sarıyer, İstanbul, Türkiye, with any questions.